Caving, mine exploration, and worklights and accessories - LEDCavingLamp.co.uk

www.LEDCapLamps.co.uk

UK suppliers of industrial grade LED caplamps/caving lamps and PPE equipment for caving & mine exploration, the inspection and service industries, night workers, campers, hikers...

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Refunds and returns

We are sure you will be delighted with your new LED caving lamp(s), but there are of course occassions when people need to return goods.

  • If you have ordered goods in error, find the item ordered is not as you expected, or have simply changed your mind, you may return them to us within 14 days and we will issue a full refund, less postage paid.  You must contact us to obtain a returns number (RMA) prior to returning any item, and goods must be returned in their original condition and packaging.  We recommend you use a tracked and insured shipping service, as we cannot issue a return for items that do not arrive here, or that arrive damaged. Goods being returned are done so at your own cost.
  • In the unlikely event that your product develops a fault, please contact us straight away and we will do our best to help. Please note that we cannot repair items under warranty if they have been subject to physical damage or (in the case of lamps / chargers) if the lamp headset/battery casing/charger casing has been opened. You must contact us to obtain a returns number (RMA) prior to returning any item. We recommend you use a tracked and insured shipping service, as we cannot accept responsibility for items that do not arrive here, or that arrive damaged. Goods being returned for repair or replacement are done so at your own cost.

"You said I'd be impressed when I received my lamp - and I am! Thank you."
A. Johnson, Birmingham

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